Queries, Concerns and Complaints
Queries, Concerns and Complaints
If you have a question or concern, your child’s class teacher will usually be the most appropriate first point of contact. Most matters can be resolved quickly through an informal conversation.
If the matter remains unresolved, please contact the school office, which will direct your concern to the appropriate member of the senior leadership team.
Formal complaints should be made in accordance with the school’s Complaints Procedure, which is available below. The procedure also explains how to raise a complaint about the headteacher, a governor or the governing board.
Paper copies and accessible versions of the procedure are available free of charge from the school office.